Trust

Identity before
any ring.

A Dials request without a scoped session can't search a number, dial a line, or send a message. Every accepted request writes a signed event you can hand to an auditor, a partner, or a regulator.

At a glance

What Trust enforces on every action.

Identity
OAS DID
Every subject — human or agent — resolves to a verifiable DID.
Scope
Per-action
Reads, writes, dials, and sends are granted explicitly and recorded.
Event
Signed
Every accepted request writes a hashed, dated, scope-attributed event.
Audit
Append-only
The ledger is forward-only — no rewriting history.

Scoped sessions

Who. What. From where.

Every Dials session resolves to a subject, a scope set, and an issuing audience. In local mode the session resolves on your machine. In cloud mode it resolves through the platform identity service. Either way, no scope, no action.

  • Subject + scope + audience
  • Token replay protection
  • Per-tenant key material
  • Fail-closed by default
dials · session
Subjectagent · reception
DIDdid:oas:dials:agent:01HQT…
Scopedials.read dials.dial
Audienceplatform.dials.com
Issued2026-05-21 · 12:00:00Z
StatusVerified

Audit ledger

Forward-only.
Forever-readable.

Usage events on Dials carry the operator, the seat, the carrier, the DID, the duration, the disposition, the consent state, and the trace. We don't rewrite events. We don't delete them silently.

  • Hash-chained events
  • Trace ID per request
  • Per-region storage
  • Exportable on request
dials · ledger
calls.dial.ok
agent · reception → +1 512 555 0100
event
numbers.search
area 512 · BulkVS adapter
event
messages.send.ok
consent csn_01HQT… → +1 415 555 0144
event
routes.policy.deny
premium-rate blocked
event
health.ping
scoped session refreshed
event

The integrity check

Every accepted action.
Every recorded reason.

100%
Signed

Every accepted action writes a signed, hash-chained usage event.

0
Silent retries

No event is rewritten. Replays mark themselves explicitly.

Forward-only

The audit ledger only ever grows. Exportable any time, any region.

Open the trust center.

Inspect controls, certifications, and the audit ledger format on the trust center page.